05-10-2021

Install and run Docker Desktop on Mac. Double-click Docker.dmg to open the installer, then drag the Docker icon to the Applications folder. Double-click Docker.app in the Applications folder to start Docker. In the example below, the Applications folder is in “grid” view mode. The Docker menu displays the Docker Subscription Service Agreement window. Aug 31, 2021 Docker Desktop is an application for MacOS and Windows machines for the building and sharing of containerized applications and microservices. Docker Desktop delivers the speed, choice and security you need for designing and delivering these containerized applications on your desktop. Get Skype, free messaging and video chat app. Conference calls for up to 25 people. Download Skype for Windows, Mac or Linux today.

Recommended Installers (64-Bit)

EXE for per-user deployment: Allows users to install and update on their own, keeping you up-to-date and secure with the latest features and fixes. (Click here to learn more about managing installation for Windows.)

DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.

Only if Needed

For per-user deployment: 32-Bit EXE | For machine-wide installation: 64-Bit MSI - 32-Bit MSI

By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use.

Version 7.11.4 (3) published on 9/27/21.

System Requirements

  • Operating System
    • Windows 8 and newer
      *Click here for important information about Windows 7 support.
    • MacOS 10.13 and newer
      *Click here for important information about macOS X Yosemite support.
  • Hardware Requirements
    • 1.6 gigahertz (GHz) or faster 64-bit (x64) processor; 32-bit (x86) not recommended
    • 4 gigabytes (GB) RAM (64-bit) recommended; minimum 2 GB RAM
    • 20 GB of available hard-disk space (64-bit)
  • Bandwidth
    • Minimum 1.5 Mbps down/up or better (broadband wired or wireless)
    • For HD video meetings minimum 2 Mbps

For a complete list of requirements, refer to the Technical Requirements.

Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk.

The 8x8 Account Settings application is for Non-X Series users only and is a mandatorysupplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. To download the application, click here.

What's new in this release?

The key features in Work for Desktop v 7.11 are:

Voice, Chat, Meetings & Core

  • Quickly change Voicemail greetings via dropdown
  • Search globally in all messages
  • Allow recent searches to be cleared
  • Contacts, rooms & message search with one character (supports Chinese/Japanese/Korean names search)
  • Improved experience for product tutorial
  • Presence icon shown only when presence is known
  • App basic-rating popup after 30 days of usage

Download for Windows

8x8 provides two Work for Desktop packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. 8x8 strongly recommends employing the EXE installer, as it ensures that users are easily able to enjoy the latest fixes, features, and security enhancements available in Work for Desktop.

Engineering and developmental support of Work for Desktop for Windows 7 ended February 12, 2020.Click here for details.

EXE Version for Per-User Deployment (Recommended)

The EXE version allows users to self-install and upgrade without the need for central management, providing the best and most seamless user experience.

What to Consider

  • With a new application name and disk path as of Work for Desktop v 7.1, IT admins should consider updating firewall and antivirus rules for the app.
  • EXE version will be installed to %LOCALAPPDATA%.
  • Automatic updates are downloaded and installed for the user. (In previous versions, users were prompted to install the update.)
  • No need for maintenance — Work for Desktop will keep itself up-to-date and secure.
  • Work for Desktop will check for updates every time the user signs in or once every 24 hours. Users can also check for updates manually. The updates are downloaded in the background without user intervention
  • If there is an update to be installed, Work for Desktop will apply the update automatically when the user signs into Work for Desktop. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the link and install the update.


EXE version

MSI for Machine-Wide Installation

For companies that must strictly control software installs and updates, the Windows Installer file (MSI) package installs Work for Desktop machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer. Click here to learn more about managing Work for Desktop installations and updates.

What to Consider

  • Single installation on a machine that multiple users that use the computer can leverage.
  • IT Admins are required to manually keep Work for Desktop up-to-date and secure


MSI version

Download To Desktop Mac Windows 10

Download for Mac

Click the button below to download and install Work for Desktop for macOS (DMG file).

Note: The Work for Desktop macOS app auto-update mechanism works only for users with admin privileges. Non-admin users will need to manually update Work for Desktop.

Engineering and developmental support of Work for Desktop for macOS X Yosemite ended October 16, 2019.Click here for details.

General Troubleshooting

  • For issues with installation on Windows, try running Microsoft's Program Install and Uninstall Troubleshooter.
  • After installing or starting Work for Desktop if you see an error message about a missing file such as MSVCR100.dll or mfc100.dll, click here to install the required file from Microsoft.

Previous Versions of Work for Desktop

If for some reason you are unable to use the latest version of Work for Desktop, you can download the previous GA release here.

-->

Applies to: Windows Server 2022, Windows Server 2019, Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and select Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, select Microsoft Remote Desktop Beta at the top, and then select Check for updates.

Add a workspace

Subscribe to the feed your admin gave you to get the list of managed resources available to you on your macOS device.

To subscribe to a feed:

  1. Select Add feed on the main page to connect to the service and retrieve your resources.
  2. Enter the feed URL. This can be a URL or email address:
    • If you're accessing resources from Azure Virtual Desktop or Windows 365, you can use one of the following URLs:
      • For Azure Virtual Desktop (classic), use https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx.
      • For Azure Virtual Desktop, use https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.
      • If you're using Windows 365, use: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.
    • To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin configured the server that way.
  3. Select Subscribe.
  4. Sign in with your user account when prompted.

After you've signed in, you should see a list of available resources.

Download Google Drive To Desktop Mac

Once you've subscribed to a feed, the feed's content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate RDP files.

To export an RDP file:

Download To Desktop Mac

Download Zoom To Desktop Mac

  1. In the Connection Center, right-click the remote desktop.
  2. Select Export.
  3. Browse to the location where you want to save the remote desktop RDP file.
  4. Select OK.

To import an RDP file:

  1. In the menu bar, select File > Import.
  2. Browse to the RDP file.
  3. Select Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center select +, and then select Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Select Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, select Preferences > Gateways.
  2. Select the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, select Settings > Accounts.
  2. Select Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Select Save, then select Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, select Preferences.
  2. Select Resolution.
  3. Select +.
  4. Enter a resolution height and width, and then select OK.

To delete the resolution, select it, and then select -.

Download Netflix To Desktop Mac

Displays have separate spaces

If you're running macOS X 10.9 and have disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the Remote Desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (for example Copy = Ctrl+C).
  • The function keys can be activated in the session by pressing additionally the FN key (for example, FN+F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 aren't supported, although the article above discusses them.

To learn more about this feature, check out https://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.